Collect vehicle details, reported faults, and signed service authorizations digitally — before you touch the car.
Paper check-in forms create three problems for auto shops: they are slow to complete, easy to lose, and impossible to report on. When a dispute arises about what was authorized, there is no clear record. When management wants to see average check-in completion time, there is no data.
Digital vehicle intake forms solve all three. Customers complete vehicle details, describe the reported fault, review the job estimate, and sign the service authorization — all through a link on their phone. The shop has a complete, timestamped record before the first spanner is picked up.
The most efficient shops send the intake portal link when the appointment is booked — not when the customer arrives. Customers complete the form at home, in the car park, or anywhere else that is convenient. By the time they walk in, the paperwork is done.
For walk-in customers, a QR code at the service desk links directly to the intake portal. Customers complete the form on their phone while they wait — faster and more accurate than handwriting on a clipboard.
Yes. Send customers a portal link when their appointment is booked. They complete vehicle details, describe the fault, and sign the service authorization before arrival — so check-in takes seconds rather than minutes.
No. The intake portal is browser-based. Customers access it through a link or QR code — no download, no account creation.
Yes. Service authorization is a required step in the intake template. The customer signs digitally — with a timestamp — before work begins.
Yes. Each location uses the same intake template, and managers can see completion rates across all sites from one dashboard.
Automated reminders go out when intake is incomplete. For walk-in customers, a QR code at the desk links directly to the form.
Build your first template in under 20 minutes. No credit card required.
